23-26 AUGUST 2024 | CHARLTON PARK ESTATE, WILTSHIRE

DTUK 2024 FAQ

Need further help? Email us at info@davidstent.net

AT THE EVENT

  • Firstly and most importantly is the Big Top, this is where the full schedule of our Worship is held 24 hrs a day from Friday afternoon through to Monday afternoon. In addition to this we have an number of smaller venues which include a café, kids and youth venues, our Resource Tent which has a number of market stalls and charities for you to engage with, a prayer tent with a programme of intercession throughout the weekend and our Breakout tent which runs a schedule of seminars and breakout sessions. In addition to this we have a number of food vendors selling various food options throughout the event.

  • We have a number of food vendors onsite for the duration of the event ranging from fish and chips, to vegan options to ice cream. We have tried to cover as many bases as possible including 'free from' options - most of the vendors will have a gluten free/vegetarian/vegan options. We would also encourage you to bring food with you. We do not have a supermarket/food store onsite so come prepared with any basics you require (e.g. breakfast, snacks and plenty of water).

    You are very welcome to bring your own food onsite.

  • We have a highly experienced medical team, including doctors, nurses and paramedics onsite for the duration of the event if you have any medical issues. We also have a welfare team onsite for more triage based issues. Both of these tents are situated in the main arena field a short walk from the back of the big top.

  • This year we have our Resource Tent which has 30+ retailers and exhibitors selling products ranging from clothing and jewelry to stationary. A number of key charities and movements from the UK and around the world will be joining us as well. The resource tent is located in the main Arena Field. The tent will be open daily from 11:00 - 19:00.

  • All areas operated by David’s Tent (Registration, Café, Resource Tent) take both cash and card payments. Our registration offers cashback in the case that you need it. Many of our food vendors accept card payments, but we cannot guarantee a cash free experience.

  • David's Tent does not offer delegate internet access. The site being in the countryside means there can be patchy signal in certain parts of the site. We encourage you to come with intention of spending time with the Lord and with those around you and get away from the internet.

  • There is a phone charging station in the Registration Tent for a small fee. This operates only from the Saturday evening onwards.

  • All lost items will be taken to the information point in the Registration Tent.

  • The carpark is open from 07:00 - 23:30 each day. Outside of these hours you will not be able to leave or enter the Event Site.

  • If your child is missing, please alert a member of team as soon as possible. We have a lost child procedure to help search the site and locate your child as quickly and as safely as possible. Please take care to supervise your children at all times. Bear in mind that phone signal on the site is very poor, so we advise that you don't rely on your phone to locate your child during the event.

TICKETS

  • As per our terms and conditions we cannot provide refunds for any tickets/products purchased. If you are unable to attend we ask you to try and transfer your ticket to a friend. Please see below for how to do this.

  • If you are unable to attend, you can transfer your ticket to a friend. In order to do this please email us at info@davidstent.net with the name and contact details (email and address) of the person/people you want to transfer to. Any cost associated with the tickets will be done yourself. We are not in a position to provide refunds as part of a ticket transfer.

  • All Event tickets gives you access to the site for the duration of the event. This includes the Arena field which has the Big Top, the café, our food vendors and a number of other event venues.

    Onsite tickets include a £15 pp camping fee that also gives you access to the campsite from 09:00 on Friday 23rd through to 15:00 on Monday 26th.

    For day ticket holders your ticket gives you access to the site from 07:00 through to 23:30 on the day your ticket is valid.

    Weekend ticket holders are allowed on site from 07:00 on Saturday 24th through to 23:30 on Sunday 25th including the campsite.

    All ticket types include free onsite parking.

  • We use Ticketspice for all of our event tickets. All the pages are secured by 256 bit encryption and your data will always be kept securely.

  • After ordering you should receive a confirmation email with a link to your event tickets (please check your email junk/spam folders). The confirmation should come from our email address so search for emails from info@davidstent.net in your inbox.

    You can also access any previously ordered tickets and view past orders at the Ticketspice customer portal: davidstent.account.webconnex.com

    If you are still having trouble locating your tickets then contact us at info@davidstent.net

  • No, you are welcome to print your ticket off but if you want to reduce on use of paper you can also simply show the QR Code from a mobile device at registration. We scan the code and issue your corresponding wristband. (Ticket QR codes are unique and can only be scanned in once).

  • We offer carers a 50% discount on tickets for the event. If you are looking to respite please email info@davidstent.net

  • If there are still tickets available, we will sell them at the gate subject to availability. Gate prices will be increased from online so we strongly suggest you book your tickets before arriving.

  • Simply because it costs a significant amount of money to host events like these. The Wiston Estate is a green sheep field for most of the year so we need to bring in all of the infrastructure, electricity, toilets, showers, tents, furniture etc. from external suppliers. David's Tent is a charitable organisation and we don't make money form our events. Ticket sales make up the vast majority of our revenue that ensures we can pay all of the suppliers and stay financially viable. We also have a value for maintaining a unified space of worship that is free from commercial breaks and not controlled by any particular external organisation. This freedom comes at the cost of us not having a safety net to fall back on so we need to be financially responsible to make sure the events pay for themselves primarily on ticket sales and donations. We do everything we can to keep the tickets as affordable as possible. Do get in touch if you have any further questions on this.

IN THE TENT

  • The main tent hosts non-stop sung worship throughout the duration of the event. In the main tent there are no talks and no commercial breaks - just collectively pressing in to God's heart in worship and lifting up praise to Jesus.

    We kick off our Worship schedule at 14:00 on Friday which runs continuously through to 14:00 on Monday. We encourage attendees to spend as much time as they can worshipping but also to be free to take time in community around the site.

  • Yes! You can come and go into the tent as suits you. David's Tent is a place where you don't need to rush away from a great conversation in order to get to the 'main session' - the worship is continuously going so you can also rest and invest time with friends and with the Lord across the site.

  • We have a wide range of worship teams who are key voices within the UK as well as a number of friends from the US and around the world. The schedule for the event will be in the programme which you will be given when you arrive on site. We will be highlighting those worship teams who are joining us on our website throughout the year.

  • The Big Top is a big tent but it also has a lot of people in it and so we ask everyone to be considerate of those around them. This means being considerate if saving space for your friends or family, etc. You are allowed to use blankets in the day time but we ask you to remove them after 17:30 each evening when the tent is at its busiest.

  • There are a limited number of chairs at the back of the big top for those who need them. These chairs cannot be moved around the tent for health a safety reasons. You are welcome to bring your own camping chair with you but you will be asked to fold it down and remove it after 17:30 in the evenings.

  • If you are hearing impaired there is an induction loop placed near the front left of the main stage. See marked signs or ask one of our tent stewards for help locating this area.

  • We have a special area reserved for wheelchair users to use with good visibility of the stage. Please see stewards for directions to this area.

  • Yes, there is a special area at the back of the tent reserved for the use of flags in worship. Please do not use any flags outside of this area for safety reasons.

  • Please do not bring your own instruments into the tent (unless you have been invited to lead others in worship with your instrument).

  • We have a specially trained prayer ministry team at the back of the tent ready to pray with anyone who would like prayer. Please do not pray for strangers without their consent at any time.

  • No, you must sleep in a tent or caravan overnight. Sleeping bags are not permitted in the main tent.

TRANSPORT

  • The carpark is open from 09:00 on the morning of Friday 23rd August.

    On the other days the car park is open from 07:00 - 23:30 each day. Outside of these hours you will not be able to leave or enter the Event Site. All offsite and day ticket holders must leave the site before 23:30 each day.

    The car park closes at 15:30 on Monday 26th August.

  • This year the event will be held on the Charlton Park Estate

    Postcode: SN16 9LL

  • Our carpark and campsite share the same field. It is, however, a large field, so it may be a 5-10 minute walk from your car to your camping area, a maximum of 350m depending on where you're placed in the campsite grids.

    Camping spaces are first come, first serve, so the earlier you arrive the better. (See more info in the Campsite FAQs)

CAMPSITE

  • Opening: the main gates, car park, campsite and registration open at 09:00 on Friday 23rd Aug. The arena field opens at 11:00 on Friday 23rd Aug.

    Closing: On Monday 26th Aug the campsite closes at 09:30. We advise all campers to pack down their tents and pack your gear in your car before coming to the morning session. The campsite showers will be disconnected from 09:00 on the Monday morning.

    All campers must be completely off the campsite by 15:00 on Monday 26th August.

  • A full list of the campsite rules will be sent out prior to the Event. The headlines include - be considerate of your fellow campers. We operate quiet hours between 22:30 - 07:00. Camping spaces are on a first come first serve basis.

  • Caravans and campervans are welcome at David’s Tent, you just need to purchase a pitch for them (click here to do that). The pitches can include or exclude an electric hook up (EHU).

    Please note, all caravans and campervans will be placed in designated areas.

    Learn more here.

  • We don't allow people to camp in their cars or vans unless they are modified to be suitable due to health and safety restrictions.

    Learn more about camping options here.

  • Cars may not be driven onto the campsite at any time. The car park is situated in the same field and there is a luggage drop-off lane which can be used for swift unloading. You will need to arrive prepared to carry all of your equipment and belongings yourself.

    In exceptional circumstances, the campsite team have access to a very limited number of small wheelbarrows and might be available to assist carrying luggage to the campsite if needed. Visit the campsite host tent on arrival to enquire about this.

    Cars used to tow caravans will only be allowed onto the caravan campsite for drop off and pick up.

  • Yes, there are a limited number of Electric Hook Ups (EHUs) for sale on the camping add ons section of our website.

    Please note that only caravans, campervans and tents with an e-port can hire our EHUs.

  • There are two camping areas that have been designated for those with disabilities. Please find more information (including how to apply to camp in either of those areas) by CLICKING HERE.

  • There is a marked area of the campsite for those coming to David's Tent with children. Space here is allocated on a first come, first serve basis.

  • Your camping fee covers access to the campsite, the use of the onsite facilities including toilets, showers and access to fresh water across the campsite. It also covers the insurance for your time onsite and other administrative costs associated with the running of the campsite.

    It does not include tent hire - if you would like to explore our camping add on options click here.

    Please note that this camping fee is included in all onsite tickets and is in addition to pitches and glamping or tent hire costs.

  • Campers are allowed to use camping stoves and small, off the ground, contained BBQ's. Campfires of any kind and disposable BBQ's are not permitted in the campsite.

  • Each camper is required to bring their own tent, sleeping bag, ground mat/camp bed, and warm clothing (including wet weather gear). We offer camping gear for hire here. Campers are also encouraged to bring their own food for the duration of the event and means to prepare it, unless you are planning on using our food vendors for all of your meals.

  • There are strictly no animals allowed onsite except for registered guide dogs.